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Recent News | April 21, 2021
COLUMBUS, Ohio – National Church Residences Senior Living division announces the hiring of Linda Marshall as the new vice president of operations design. In this position, Marshall will direct day-to-day work of the operations design team, whose goal is to enhance senior living residents’ experiences through streamlined, innovative and improved operations. These operations include health care delivery, culinary services, resident programming, environmental services and technology systems for senior living communities’ independent living, assisted living, memory care and skilled nursing services.
“My vision for operations design for the senior living division is to provide a clear pathway for seniors as they age,” said Marshall. “My motto when designing functional operational designs is to keep processes simple, practical and reliable. When all three of these ingredients are met, especially in health care operations, then the health care teams can shift the majority of their focus to interacting with the seniors we serve.”
Marshall comes to the organization with more than 25 years of experience spanning independent living, assisted living, memory care, skilled nursing and home health. Over the course of her career, she has served as an executive in senior living and health care industries. With a focus on process improvement, growth and quality, Marshall has a Master’s in Health Science from Cleveland State University and is a Lean Sigma Certified Green Belt.
“I am so pleased to have Linda at National Church Residences, leading our operations design group,” said Steve Bodkin, senior vice president and chief operating officer of senior living and affordable housing. “She brings a unique skill set that combines functional design experience with leadership, collaboration and teamwork. She has the perfect heart to be part of the National Church Residences family.”
About National Church Residences
National Church Residences serves more than 42,000 seniors through its array of housing and health care services. The not-for-profit organization is driven by a vision of advancing better living for all seniors, enabling them to remain home for life. With 340 communities in 25 states, it is the nation’s largest not-for-profit provider of affordable senior housing and the largest manager of service coordinators. The organization also offers residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled. For more information, visit us at NationalChurchResidences.org and follow us on Facebook, Twitter and YouTube.
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