Campus Re-Envisioned

Serve. Work. Live.

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Reimagining Our Campus: A Vibrant Vision for Upper Arlington

National Church Residences is excited to share our vision for transforming our Upper Arlington campus into a welcoming, connected, and mission-driven space that better serves our team members, residents and the broader community.

For more than 60 years, we’ve proudly served seniors across the country—and right here in Upper Arlington, where we are a long-standing neighbor, major employer, and community partner. Now, we’re looking ahead to the future with a bold proposal that reflects our commitment to service, innovation, and being a good neighbor.

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Campus Development

Senior Living Meets Innovation

Our proposed new campus fulfills a vision we have had for many years to bring our corporate office and those who work here into closer proximity to the older adults we serve. This new cultural campus provides opportunities for collaboration and innovation as we strive to achieve our mission.

Campus Development

A Neighborhood Asset

We have become part of the fabric of Upper Arlington since our corporate headquarters were established here more than 60 years ago. We are excited about the prospect of being the premier redevelopment project within the revitalization of the Henderson Road corridor. We remain as committed to our neighborhood as we are to serving older adults in the community we call home.

Stay Informed And Engaged

This isn’t just a redevelopment—it’s a once-in-a-generation opportunity to create a shared space that reflects the values and vibrancy of Upper Arlington.

We invite you to be part of the conversation, share your feedback, and help shape a campus that lives up to the promise of Serve. Work. Live.

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Frequently Asked Questions

What is involved in the re-envisioning of the National Church Residences corporate campus?

The current corporate headquarters and adjacent buildings have outlived their sustainable life. They are no longer an option for a growing company like National Church Residences. It’s long been a National Church Residences goal to co-locate the headquarters with our mission to serve seniors. Locating our associates on the same campus as the senior residents we serve will provide them with opportunities to connect with our mission daily in a direct, tangible way.

The proposed design concept includes a state-of-the-art corporate office with employee-driven amenities and room for collaboration, innovation, and growth. This building is currently proposed to be on the eastern edge of the 7.5-acre property, bounded on the east by Arlington Centre Blvd., and on the north by North Bank Drive.

The vision for the campus includes two senior housing communities. The first is proposed to be located in the center of the property to the west of the corporate office. We are still securing financing, so we are not yet certain how many units will be in this community. However, we envision up to 200 units for senior housing between the two buildings.

What type of senior housing will this be?

The plan is for independent living. Each resident will have their own key, their own home, and their own independence within a community supported by amenities and services that older adults have expressed a desire for; things like activities, gathering spaces, chaplaincy services, and more. However, we would be open to considering assisted living if the need is deemed for this type of housing and service.

What is the anticipated timeframe for the development?

We anticipate demolition of the existing eastern building (2233 North Bank Drive) and the central building (2245 North Bank Drive) to begin as early as the end of this year (2025) with completion of the office building and return to occupancy in the fourth quarter of 2027. We anticipate the completion and opening of the first phase of senior housing as early as the second quarter of 2028. The second senior building is being planned for an unspecified later date. We will not demolish the westernmost building (2335 North Bank Drive) until we have financing and a solid plan for the second senior community.

What will be the impact on traffic and parking on Arlington Centre Blvd. and surrounding streets during construction and after the office building and the senior community open?

During construction there will be normal, expected disruptions to the surrounding areas. However we will work within all city and state regulations, as well as best practices, to make every attempt to minimize the impact of construction on all our surrounding commercial and residential neighbors.

Once the office building is completed, traffic in and out of the corporate campus on North Bank Drive is expected to return to normal, pre-pandemic levels.

As for our senior communities, it has been our experience that older adults don’t typically travel during peak hours, so we don’t anticipate any appreciable additional congestion.

With our plan for structured parking, we believe our proposed plan more than adequately addresses the needs of the campus while reducing asphalt on the site by 85 percent.

How many employees currently work at the corporate headquarters and how many more will be added with the re-envisioning of the campus?

Approximately 250 associates are currently assigned to the corporate headquarters. Our current plan allocates space for 300 associates in the new headquarters.

Once the corporate office and the senior community open, what is being done to minimize things like people getting lost and cutting through the neighborhood, etc?

As an owner and operator of senior housing communities across the country, we want a welcoming, easily accessible, and connected campus. We don’t want our residents, their families, and visitors to be frustrated when they come to visit for the first time. We will work with our site planners, the city, and surrounding neighborhoods on wayfinding, signage, visual cues and other appropriate solutions to enhance ease of navigation for everyone. We will be very intentional in our plans and attempts to mitigate unintended travel through the residential areas both as good neighbors and as responsible stewards of our senior communities.

What are the heights of various proposed buildings on the site?

At this point, we do not have exact dimensions as we are still in early, conceptual planning. Currently, the area is zoned by the City of Upper Arlington for office and multifamily housing buildings up to six stories high. Our proposed site plan includes a corporate office building with two stories of office space above two stories of structured parking, for a total of four stories. It’s worth noting that the top two floors of the building will set back approximately 18 feet from the southern wall of the parking structure.

The proposed first phase of senior housing will include three stories of independent, multifamily units over one story of structured parking for a total of four stories.

The second phase of senior housing, which will come online later, proposes four stories closest to the lake, elevating to five stories along North Bank Drive.

What is the setback distance of the corporate headquarters building from the lake and why is it located on the narrowest part of the lake?

We chose the east side of the campus for the corporate headquarters to minimize traffic on North Bank Drive and the entry to Northwest Kiwanis Park. This plan keeps the corporate office closer to other office buildings along Arlington Centre Blvd. and creates a more cohesive and community feel within a parklike setting for our planned senior housing buildings.

We are proposing moving all the buildings on the campus further away from the lake and closer to North Bank Drive, creating more greenspace and privacy between the office park and the residential neighborhood than what currently exists. In total, this proposal would create nearly three acres of greenspace between the entire campus and the lake.

The setback for the existing outdated office building (2233 North Bank Drive) at its easternmost point is 30 feet. Our proposal moves the corporate headquarters building back 42.5 feet from the lake, which means the structured parking part of the building will be 12.5 feet further back from the lake than the current setback. The top two stories of offices are set back an additional 18 feet, locating the offices more than twice as far away from the lake as they are right now.

What is going to happen to the lake?

The south side of the lake is currently owned by the Concord Village Homeowners Association. The north side is owned by National Church Residences. The City of Upper Arlington and National Church Residences are in discussions about the city assuming ownership of the north side of the lake.

Are the plans as presented for a shared use path along the lake final?

No. There will be continued conversations with the City of Upper Arlington and residents to address specific feedback.

What are the next steps?

Our next steps are to digest the comments and concerns we have heard from our neighbors to refine our design concepts and begin the process for municipal approvals.

We will present our proposed designs to Upper Arlington’s Board of Zoning and Planning (BZAP) on July 2 during their regularly scheduled work session. This is to introduce the project to the board and receive their comments. At this time there is no planned public comment, but it is an open meeting the public may attend.

Based on comments from the community and BZAP, we will refine and resubmit our plan to BZAP in advance of their August 6 work session. After that, the plan will be presented at the August 20 BZAP public hearing. The public will have opportunities to comment at one or more of these BZAP meetings. For more information on the BZAP process, you can visit the City of Upper Arlington’s Web site: BZAP Hearing – City of Upper Arlington

When is the next community meeting?

There will be a Community Open House July 23 at the Bob Crane Community Center from 4:30 -6:30 p.m. Neighbors are invited to come, view the revised plans, and ask questions of the National Church Residences team. At 5:30 we will present the revised plan to those in attendance.

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National Church Residences does not discriminate against individuals based on race, color, disability, familial status, national origin, religion, sex, sexual orientation, gender identity or expression, payment source, or any other class protected by applicable law, whether in employment or its activities, programs, or services. National Church Residences also does not discriminate based on age, except as required by government entitlements or permitted by applicable law for seniors.

To file a complaint of discrimination, write to:
U.S. Department of the Treasury, Director, Office of Civil Rights and Equal Employment Opportunity
1500 Pennsylvania Avenue, N.W.,
Washington, DC 20220;
or send an e-mail to:
[email protected]